The Internal Revenue Service joined today with representatives
of tax preparation and software firms, payroll and tax financial product
processors and state tax administrators to announce a sweeping new
collaborative effort to combat identity theft refund fraud and protect the
nation's taxpayers.
The agreement — reached after the project was originally announced March 19 —
includes identifying new steps to validate taxpayer and tax return information
at the time of filing. The effort will increase information sharing between
industry and governments. There will be standardized sharing of suspected
identity fraud information and analytics from the tax industry to identify
fraud schemes and locate indicators of fraud patterns. And there will be
continued collaborative efforts going forward.
"This agreement represents a new era of cooperation and collaboration
among the IRS, states and the electronic tax industry that will help combat
identity theft and protect taxpayers against tax refund fraud," IRS
Commissioner John Koskinen said. "We've made tremendous progress, and we
will continue these efforts. Taxpayers filing their tax returns next filing
season should have a safer and more secure experience."
Koskinen convened a Security Summit on March 19 with the chief executive
officers and leaders of private sector firm and federal and state tax
administrators to discuss emerging threats on identity theft and expand
existing collaborative efforts to stop fraud.
Three specialized working groups were established as part of the Summit,
with members from the IRS, states and industry co-chairing and serving on each
team. During the past 12 weeks, the teams focused on developing ways to
validate the authenticity of taxpayers and information included on tax return
submissions, information sharing to improve detection and expand prevention of
refund fraud, and threat assessment and strategy development to prevent risks
and threats.
The groups agreed to several important new initiatives in this unprecedented
effort, including:
*Taxpayer authentication. The industry and government groups identified
numerous new data elements that can be shared at the time of filing to help
authenticate a taxpayer and detect identity theft refund fraud. The data will
be submitted to the IRS and states with the tax return transmission for the
2016 filing season. Some of these issues include, but are not limited to:
- Reviewing the transmission of the tax return, including
the improper and or repetitive use of Internet Protocol numbers, the
Internet ‘address’ from which the return is originating.
- Reviewing computer device identification data tied to
the return’s origin.
- Reviewing the time it takes to complete a tax return,
so computer mechanized fraud can be detected.
- Capturing metadata in the computer transaction that
will allow review for identity theft related fraud.
*Fraud identification. The groups agreed to expand sharing of fraud leads.
For the first time, the entire tax industry and other parts of the tax industry
will share aggregated analytical information about their filings with the IRS
to help identify fraud. This post-return filing process has produced valuable
fraud information because trends are easier to identify with aggregated data.
Currently, the IRS obtains this analytical information from some groups. The
expanded effort will ensure a level playing field so everyone approaches fraud
from the same perspective, making it more difficult for the perpetration of
fraud schemes.
*Information assessment. In addition to continuing cooperative efforts, the
groups will look at establishing a formalized Refund Fraud Information Sharing
and Assessment Center (ISAC) to more aggressively and efficiently share
information between the public and private sector to help stop the
proliferation of fraud schemes and reduce the risk to taxpayers. This would
help in many ways, including providing better data to law enforcement to
improve the investigations and prosecution of identity thieves.
*Cybersecurity framework. Participants with the tax industry agreed to align
with the IRS and states under the National Institute of Standards and
Technology (NIST) cybersecurity framework to promote the protection of
information technology (IT) infrastructure. The IRS and states currently
operate under this standard, as do many in the tax industry.
*Taxpayer awareness and communication. The IRS, industry and states agreed
that more can be done to inform taxpayers and raise awareness about the
protection of sensitive personal, tax and financial data to help prevent refund
fraud and identity theft. These efforts have already started, and will increase
through the year and expand in conjunction with the 2016 filing season.
"Industry, states and the IRS all have a role to play in this
effort," Koskinen said. "We share a common enemy in those stealing
personal information and perpetrating refund fraud and we share a common goal
of protecting taxpayers. We want to build these changes into the DNA of the
entire tax system to make it safer."
Many major system and process changes will be made this summer and fall by
the participants in order to be ready for the 2016 filing season. The
public-private partnership also will continue this cooperative, collaborative
approach to address not just short-term issues but longer-term issues facing
the tax community and taxpayers.
The partnership parties recognize the need to continuously improve our tax
system defenses for combating this threat to taxpayers and our tax system,
Koskinen added. Those defenses include a continually improving multi-level
identity proofing and authentication capability that anticipates and stops
threats.
"I applaud the industry and the states for stepping forward to take on
this challenge and making the needed changes," Koskinen. "This is
good for taxpayers, good for tax administrators and good for the tax
community."
Koskinen emphasized that a continuing theme throughout this effort focuses
on protecting taxpayer information and privacy. “Working together we can
achieve results that none of us, working alone, could accomplish,” he said.
In addition to companies from the private sector, the summit team included
several groups including the Electronic Tax Administration Advisory Committee
(ETAAC), the Federation of Tax Administrators (FTA) representing the states,
the Council for Electronic Revenue Communication Advancement (CERCA) and the
American Coalition for Taxpayer Rights (ACTR).